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Emotional Intelligence (EI) Certification Workshop

Transformative EI, positive assessment, the Emotional Learning System©, and much more!

Workshop Description


The purpose of the two-day workshop is to introduce participants to a transformative theory of Emotional Intelligence (EI) and certify them in the use of positive assessment instruments and emotional learning systems appropriate to their work settings. The learning experiences of the workshop are appropriate for many professionals, including business, military, and school leaders; educators, psychologists, counselors, social workers, teachers, consultants, and trainers who are interested and involved in enhancing human potential. The EI skills that are explored, identified, and modeled in the workshop are essential to high levels of achievement, career effectiveness, leadership excellence, and personal well being. 

Day 1

Monday, April 16, 2018

8:30 AM - 9:00 AM

The workshop context, welcome, and introductions

9:00 AM - 12:00 PM

Module 1: Introduction to Emotional Intelligence, A Skills-Based Approach

12:00 PM - 1:00 PM

Plated Lunch

1:00 PM - 4:00 PM

Module 2: The ESAP® and Understanding EI Skills

4:00 PM - 4:15 PM

Wrap-up and Adjourn

Day 1 Learning Objectives

Module 1

  1. Develop an operational definition of EI that can be validated by research.
  2. Identify the dimensions and skills that contribute to emotionally intelligent behavior. 
  3. Become familiar with the applications and limitations of positive self-assessment.
  4. Become familiar with the Emotional Learning System© (ELS©) and apply the first three steps.
  5. Develop a personal awareness of the value of learning, developing, and modeling EI skills. 

Module 2

  1. Define positive assessment; understand the process and be aware of its applications and limitations.
  2. Understand the importance of relationship variables in positive assessments, and the advantages of a view from the internal frame of reference.
  3. Understand the view of self-as-process.
  4. Evaluate the validity and reliability of the ESAP® and SCALE® instruments, as well as their practical applications and limitations.
  5. Operationally define and understand the role of constructive thinking in developing emotionally intelligent behavior.   
  6. Understand the contributions of cognitive theory, positive psychology, and neuroscience in developing EI skills.
  7. Be able to provide a clear, practical definition for each ESAP® and SCALE® factor and skill. 

Day 2

Tuesday, April 17, 2018

8:30 AM - 9:00 AM

Welcome, quick review, and questions.

9:00 AM - 12:00 PM

Module 3: The ESAP® and SCALE® for Learning and Developing EI Skills.

12:00 PM - 1:00 PM

Plated Lunch.

2:00 PM - 4:00 PM

Module 4: Applying, Teaching, and Modeling EI Skills.

4:00 PM - 4:30 PM

Capture significant learnings and hand out certificates.

Day 2 Learning Objectives

Module 3

  1. Understand the positive contributions of the emotional mind.
  2. Learn to accurately identify and understand the basic human emotions. 
  3. Learn a process to develop constructive thinking, and minimize and change destructive emotions. 
  4. Learn the process of self-directed mentoring. 
  5. Use a process of reflective thinking, creative problem solving, and personal goal setting to improve achievement and personal well being.

Module 4

  1. Learn the AWAKE process of reflective thinking, creative problem solving, and action goal setting to develop and apply EI skills daily for personal and professional development.
  2. Learn the major applications of EI and the ESAP model for student development and teaching excellence. 
  3. Learn how EI was used at Hindustan Petroleum Corporation, Limited (HPCL) to grow and change the corporation and its people.
  4. Examine the Personal Excellence Map® (PEM®) the EI-centric model for developing leadership excellence. 

About Workshop Facilitator: Gary Low

Gary Low, Ph.D.

Dr. Low is Professor Emeritus of Education, Texas A&M University-Kingsville, Consulting Psychologist, Patron and Life Member of the Forum for EI Learning (FEIL) in India, and Principal, EI Learning Systems, Inc. He is Founder and faculty member, Emotional Intelligence Training & Research Institute (EITRI) and has served as professor, department chair, director of major programs, and dean at Texas A&M University-Kingsville.  He has developed and taught EI courses for first-generation college students, graduate, and doctoral students, and provided workshops and seminars on the development of affective skills for over forty years.

Gary's research interests are the study of emotional intelligence (EI) and its importance for student success, personal and professional development, applied leadership, teaching excellence, and organizational effectiveness.  Areas of EI studies include college success, new and first-generation students, social/emotional learning, affective education, transformational leadership, personal/emotional skills mapping, personal responsibility, performance psychology, personal excellence, life transitions, and the process of change.  For over forty years, major professional goals have been to positively impact achievement, productivity, and personal health of students and adults, educators, employees, managers, and leaders through learning, developing, and applying EI skills and competencies.  Focused research resulted in the creation and development of a family of research-derived assessments and emotional learning systems used in schools, colleges, universities, and within organizations on local, regional, national, and international levels.  EI-centric assessments have been used in many cultural contexts and translated into several languages. 

Meet Your EI Workshop Facilitator: Margo Murray

Margo Murray, MBA, CPT

Margo Murray is President & Chief Operating Officer of MMHA The Managers’ Mentors, Inc., an international consulting firm, specializing in MMHA Facilitated Mentoring Model and Processes© and total Quality Productivity Performance Systems implementation. Margo has a unique combination of experience in line and staff management, academic work in business and behavioral sciences, and experience in structuring and managing human performance systems. Her innovations include a criterion-referenced approach to manager skill development and creation of a facilitated mentoring process. Her best seller book, Beyond the Myths and Magic of Mentoring: How to Facilitate an Effective Mentoring Process, includes thirty years of research and client experiences with her Facilitated Mentoring Model©. Margo’s custom designed programs and published articles have won professional awards and White House Recognition for Excellence, and been translated into Swedish, Spanish, French, Japanese, Korean, and Arabic.

Margo and MMHA were recognized with two Athena Awards for Excellence in Mentoring. Margo was invited to speak about global mentoring experiences to the United Nations Secretariat. She met with former First Lady Hillary Rodham Clinton who expressed interest in Margo’s work with Welfare Reform and youth mentoring projects. Margo has been interviewed for many business media broadcasts and publications including Edwin Newman’s Executive Forum, Marshall Loeb of Fortune Magazine, and Bill Klauber, host for Insurance Broadcast Systems. IEEE rated Margo Outstanding Contributor to the Conference 2000. International work and keynote speeches include Argentina, Canada, Cyprus, England, Ethiopia, France, Germany, Ireland, Northern Ireland, Pakistan, Philippines, Singapore, and South Africa, as well as the 2007 and 2016 Institutes for Emotional Intelligence.
Margo’s management and consulting skills were honed in line and staff management jobs with Pacific Telephone, and information technology supervision and budget officer positions with the U. S. Government. 

Margo earned a B.S. degree, With Honors, at Sacramento State College, MBA at John F. Kennedy University and was elected to membership in Beta Gamma Sigma, National Honor Society in Business. CSUS School of Business awarded Margo 1998 Alum of the Year, and CSUS Alumni Association the Distinguished Service Award. Margo was a Founding Member of McLaren College of Business Advisory Council, University of San Francisco, 1988. John F. Kennedy University Board of Regents elected her to the Board of Regents 1990. She is listed in many editions of Notable Americans, the World Who’s Who of Women, and Who’s Who of American Women. 

Margo’s many volunteer leadership roles include Director, International Mentoring Association; Director, The Mentoring Center - Oakland; two Vice Presidencies of International Training in Communication; President, International Society for Performance Improvement, ISPI Outstanding National Member, and Member for Life; Chair, Executive Board, International Federation of Training and Development Organizations. In 1998 IFTDO awarded her Honorary Member, only the third ever granted. In 2017 Margo was received the prestigious Geary Rummler Award for the Advancement of Performance Improvement.  

About Workshop Facilitator: Rick Hammett

Rick Hammett, Ed.D.

Rick is a co-principal with Gary Low of Emotional Intelligence Learning Systems, Inc. (EILS) and founding faculty member of the Emotional Intelligence Training and Research Institute (EITRI).  EILS is an education, research, and publishing concern dedicated to building healthy and effective individuals, schools, organizations, and communities. EITRI is a collegial association of professionals devoted to advancing emotional intelligence (EI) in school, work, and life.

Rick's philosophy provides for positive and personally meaningful change, best achieved through a person-centered teaching/coaching perspective that includes the transformative emotional intelligence (EI) approach of Nelson and Low (1977 – present).   In his work with clients, students, and colleagues Rick integrates the Emotional Learning System (ELS) (Nelson & Low, 2003), with EILS’s family of positive assessment instruments to teach emotional intelligence, personal skills, and leadership development.

Rick enjoys teaching doctoral research courses and supervising doctoral dissertation research online for Walden University. His research and professional interests include psychometry and the measure of latent human factors; how counseling and coaching theories enhance individual and group performance, organizational and school development—especially the development of EI leadership theory and models—and social-emotional learning standards for curricula across all levels of education.  He co-created an Emotional Intelligence Leadership Theory (Nelson, Low, & Hammett, 2008), the HLN-EI Leadership Model (Hammett, Low, & Nelson, 2007), the Personal Excellence Map (PEM) (Nelson, Low, & Hammett, 2007), and developed a more dynamic representations of the Emotional Learning System (ELS). In addition to contributing to journal articles on educational topics, Rick co-authored the book, Professional Coaching: A Research-Based Transformational Model (Nelson, Low, Hammett, & Sen, 2013). 


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